How to Create a Support Administrator
Explains how to create a 'support administrator' access role and apply it to an employee.
Manage an Internal Support Ticket
Describes how support administrators can manage their organisation's internal support tickets.
Add Help & Support Information
Explains how to add help and support contact information so that your employees will be able to contact your local administrator.
Manage Knowledge Articles
Explains how to create and publish a help article within your system. This is useful to help your claimant with the specific configuration options which your organisation has enabled.