Mobile - Amend a Returned Expense


Permissions

You will require the following permissions:

  • No permissions required

Occasionally, your expense items will be returned to you by your approver if something is wrong. This guide will show you how to amend or dispute a returned expense.


  1. Tap the Navigation Menu  and then tap Submitted Claims.


  2. Within the chosen claim, a list of returned expense items will appear under the 'Returned Items' section.


  3. You can interact with a returned expense in the following ways:

    OptionDescription
    EditTap the expense to edit it. Saving any changes will automatically resend the claim to the appropriate approver.
    Upload ReceiptsUpload further receipts to support the returned expense. Tap the expense and then tap the Receipt tab.
    DisputeTap the menunext to the expense and then tap Dispute Return. Enter your reason for disputing and then tap SAVE. The expense will be re-submitted, containing the dispute reason that you have supplied. This will be displayed in the Claim History.
    DeleteTap the menunext to the expense and then tap Delete.