Popular Articles

  1. Unsubmit a Claim

    Last Updated: 16/10/2023 in Assure Expenses Claimants Claiming Expenses Submit Expenses
    Describes how you can unsubmit your claim once it has been submitted for approval.

  2. Driver Check - Claimant FAQs

    Last Updated: 14/04/2025 in Assure Expenses Claimants Duty of Care Driver Check
    (Claimant) Frequently asked questions relating to the Driver Check feature.

  3. Manage an Internal Support Ticket

    Last Updated: 18/01/2023 in Assure Expenses Administrators Help & Support
    Describes how support administrators can manage their organisation's internal support tickets.

  4. Mobile - Quick Start Guides

    Last Updated: 12/01/2023 in Assure Expenses Mobile App Getting Started
    This quick start guide provides an introduction and useful tips for Expenses Mobile users.

  5. Mobile - Troubleshooting Common Errors

    Last Updated: 20/07/2022 in Assure Expenses Mobile App Common Errors
    If you are having issues with Expenses Mobile and are not entirely sure what the issue could be, you should follow the general troubleshooting help to see if this will fix any issues that you are having.

  6. Manage Access Roles

    Last Updated: 12/01/2023 in Assure Expenses Administrators Permissions
    Permissions You will require the following permissions: User Management Access Roles Create an Access Role A user's Access Role determines the areas of Assure Expenses that they can access, what data they can view and/or edit and the item...

  7. Create a Report

    Last Updated: 26/02/2021 in Assure Expenses Reporting
    Explains how to create a report.

  8. Mobile - Change My Details

    Last Updated: 20/07/2022 in Assure Expenses Mobile App Configuring My Account
    We're showing you how to access your personal details stored within Expense Mobile and how these can be updated.

  9. Add a Signoff Group to an Employee

    Last Updated: 24/07/2023 in Assure Expenses Administrators Configure Employees
    Permissions You will require an Access Role with the following permissions: (User Management) Employees Navigate from the homepage to Administrative Settings  | User Management  | Employees . Search for an employee and then click . ...

  10. Vehicle Check - Claimant FAQs

    Last Updated: 14/04/2025 in Assure Expenses Claimants Duty of Care Vehicle Check
    General Information If I am still using the manual Duty of Care process, what do I need to do? If your organisation will not be using the Vehicle Check feature, you will need to continue to add your Duty of Care documentation manually and hav...