Date: 29/07/2026
Version: 2026.7.27.4
Enhancements
- We've made improvements in Driver Compliance, Automatic Licence Lookup, delivering an enhanced Licence Lookup Report. We've renamed the report from "Drivers with DVLA Automatic Lookup Licence where Last Lookup is Older than Lookup Frequency" to "DVLA Licences Not Looked Up Within Frequency Setting" for greater clarity. We've removed the DVLA column to simplify the report layout. We've replaced "Consent Status" with "Consent Expiry Date" to give users more actionable information. (205949)
Bug Fixes
- We've fixed an issue where the password reset limiter incorrectly restricted requests based on IP addresses. Now the system enforces password reset limits correctly and no longer blocks requests based solely on IP addresses. (206206)
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Date: 21/07/2026
Version: 2026.7.14.2
Enhancements
- We've strengthened the application security by blocking unauthorised access to claim details through the 'Claim Viewer' 'Print' option. This update resolves a vulnerability we've identified during penetration testing. (203222)
- We've introduced rate limits for password reset requests to improve security. The system now allows up to three requests per email address within 15 minutes and up to five requests across different email addresses from the same IP address. The system displays a clear notification when a user exceeds either limit. (203223)
- We've added CSV and Excel export options to the 'Driver Compliance Credit Usage Log'. The export reflects the filters that users apply. Only users with permission to view the 'Credit Usage Audit Log' can access these export options. (204185)
- We've added a new email notification for bank account additions and updates. The notification provides clients with clear and user-friendly information about account changes. (204458)
- We've increased the data purge timeout value to allow the system to process and delete all eligible records. This change reduces unnecessary data retention and supports compliance with data protection requirements. (205651)
- We've added India to the 'Address Lookup Service'. Claimants can now search for and select addresses when they submit mileage claims for journeys within India. (205689)
- We've updated the 'Duty of Care DVA (NI) Licence' form to require uploads of both the 'Driving Licence Front' and 'Driving Licence Back' images. This change ensures that the system captures current licence evidence for compliance and verification purposes. (205745)
- We've removed the mandatory 'DVA Licence Summary' field and its associated comment box from the 'DVA (NI) Licence' review page. This change simplifies the review process for 'Duty of Care' administrators. (205746)
- We've added a new 'Driver Compliance' report that identifies drivers with valid licences who require a renewed DVLA lookup based on the organisation's configured frequency. The report improves visibility of overdue licence checks and supports ongoing compliance with 'Duty of Care' requirements. (205754)
- We've updated the 'Reports Summary' page with a modernised design and added search and sort capabilities. (2205790)
- We've updated the legacy reports to require an effective date before users apply filters. This requirement ensures that reports return meaningful results based on a valid reporting date. (205819)
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Date: 09/06/2026
Version: 2026.5.22.2
Enhancements
- We've updated 'My Vehicle Documents' so that the 'Delete' permission now controls the 'Archive' option. When users enable delete access for an access role, the 'Archive' option becomes available automatically. (201238)
- We’ve added new forms for the driver to include the new NI DVL licence types. (204032)
- We’ve added new forms for the driver to include the new overseas Non-NI DVL licence types. (204033)
- We’ve added new menus for the driver to include the new NI driver licence types and for the driver to add their licence details. We’ve also added new menus for the approvers to include the new NI driver licence types and for the approver to review the driver’s licence details. (204034)
- We've added new checks for 'Driver Compliance' to include NI licences when the system checks the mileage claims. (204035)
- We've added new standard reports for NI DVL licences information. The users can use the reports to provide information to the organisation. The users can schedule the reports on a regular cadence for monitoring and alerting purposes. (204036)
- We've updated the Licence-related reports to include a new 'Licence Type' column. The system now displays this column in the appropriate position across all relevant reports. (204955)
Bug Fixes
- We've fixed an issue that prevented employees from completing DVLA consent when automatic licence lookup credits were exhausted. The system now processes consent when no credits remain and records these checks in the credit usage log. (204601)
- We've fixed an issue where the system incorrectly calculated the fixed mileage deduction expenses using a higher rate when the users submitted claims after a financial year rollover. The system now correctly applies threshold-aware logic and calculates the mileage deductions based on the appropriate rate for the relevant financial year and claim date. This bug fix guarantees accurate handling of retrospective expense entries and proper adherence to defined mileage thresholds. (204928)
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Date: 19/03/2026
Version: 2026.3.17.2
Enhancements
- We've added a new standard report for 'Driver Compliance' called "Employees With No Driving Licence". The report lists all active employees who do not have a driving licence record. (204018)
- We've added a new standard report for 'Driver Compliance' called "Employees Without Driving Licence Lookup Consent". The report lists all active employees who do not have driving licence consent in place or whose consent has expired. The report displays their first name, surname, email address, and a consent status indicator. (204167)
- We've added a new field to the Lease Car Mile TAS NR NHS ESR element (ID 39) called "Electric Charging Location". The field is fully supported across the user interface, reports, and exports, including both detailed and summary formats. If you want to use the new field and need assistance with configuration, please raise a support ticket. (204204)
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Date: 11/03/2026
Version: 2026.3.3.3
Enhancements
- We've updated the Duty of Care schema by adding new tables and updating existing ones to support the new driving licence types for Northern Ireland. (200803)
- We've enhanced the 'Driver Compliance' credit service by adding a usage log that records when credits are consumed, including the date of use and the associated driver. Driver compliance administrators can now access this log via a new menu option, with filtering available by date range. (201470)
- We've added a new 'Driver Licence Check Credit Usage Log'. The system now records each automatic licence lookup, storing the lookup date, driver details, licence information, and remaining credits. We've also added a new permission‑controlled menu option in 'Administrative Settings | Imports/Exports | Driver Licence Credits Log' that enables eligible 'Driver Compliance' customers to view and filter this usage log. (201471)
- We've enabled address and distance lookup support for South Africa by updating the global countries table with the required address lookup configuration. (203736)
- We've enhanced the GDPR claim‑deletion process to ensure that all related transaction records are fully validated and handled before removal. The system now performs a more complete and reliable cleanup of linked claim data, improving accuracy and data integrity during GDPR‑related deletions. (203872)
- We've added new driving licence types to Expenses for use in the Driver Compliance module. (204030)
- We've implemented a new 'Driver Licence Check Credit Usage Log'. The system now records each automatic licence lookup, storing the lookup date, driver details, licence information, remaining credits, and the usage reason. A new permission‑controlled menu option in 'Administrative Settings | Imports/Exports | Driver Licence Credits Log' allows eligible 'Driver Compliance' customers to view and filter this usage log. (204095)
- We've enhanced the deletion logic for corporate card transactions to validate fully and partially reconciled items. Only eligible claims and linked transactions can now be removed, while any claims or transactions involved in non‑removable or partially reconciled allocations are automatically protected from deletion. (204194)
- We've added support for the new HSBC 1324 corporate card provider. This includes the required database updates, standard templates, and the ability to import card statements and transactions into the system. (204206)
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Date: 10/02/2026
Version: 2026.2.4.3
Enhancements
- We've added extra validation for non‑GB driving licences to require an expiry date. Now, the system ensures that the expiry date is at least one year after the start date, and prevents the record from being saved until valid dates are entered. The same validation has been applied to the API. (196669)
- We've made an enhancement to the 'My Vehicle Documents' workflow. When an approver rejects a document, the system displays it as 'Rejected', allowing the driver to update it. Once updated, the document is moved back to 'Awaiting Approval', allowing the driver to resubmit it. (203749)
- We've updated the daily ESR GO2 scheduled task to detect work addresses with incorrect location IDs and automatically correct them. This ensures claimants are assigned the accurate work address for mileage claims. (204069)
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